“I have been a patient at VIP Spas for several years and was past due for a cleaning. I received the letter from VIP Spas reassuring us that universal precautions have always been a top priority, which I knew to be true from previous visits. We were encouraged to make needed and overdue appointments which I did. The letter continued to state that additional precautions were in place under the current circumstances. I was impressed with the way that my appointment was handled. I felt extremely safe and cared for at all times. At one time, I was gracefully and kindly asked to wait outside until a chair became available so that social distancing could be achieved at all times. The dentist, hygienist, dental assistants, and office staff were kind, professional, and supportive in these crazy times. Under typical circumstances, I would give them an A+ for their care. They surpassed all expectations and alleviated any fears and uncertainty.”